Adjustment Factors Frequently Asked Questions

If you are a current Year 12 student and receive Centrelink support

If you receive a Centrelink means-tested income support payment, or hold a Health Care Card or Pensioner Concession Card in your own name, you must:

• Provide your Centrelink Customer Reference Number (CRN) in your undergraduate application
• Tick the box authorising SATAC to match your details with Centrelink.

If you are a current Year 12 student and your parent or guardian receives Centrelink support

If your parent or guardian receives a Commonwealth means-tested income support payment, or holds a Health Care Card or Pensioner Concession Card, you must:

• Complete an application form
• Submit supporting documents

The application form is available within your undergraduate application.

If you are not a current Year 12 student

You must:

• Complete an application form
• Submit supporting documents from the year you achieved your ATAR

The application form is available within your undergraduate application.

SATAC will accept the following documents:

• Centrelink or Department of Veterans’ Affairs letter 
  The letter must be in your or your parent/guardians name and confirm receipt of a Commonwealth means-tested income support payment in the year you achieved your ATAR.
• Centrelink or Department of Veterans’ Affairs payment summary (taxation purposes) 
  The letter must be in your or your parent/guardians name and show payment of a Commonwealth means-tested income support payment in the year you achieved your ATAR.
• Health Care or Pensioner Concession Card 
  The card must be in your or your parent/guardians name, be issued by Centrelink or the Department of Veterans' Affairs, and be valid in the year you achieved your ATAR.
• School Card Scheme confirmation letter 
  The letter must be issued by the South Australian Government Department for Education and confirm you were eligible for the scheme in the year you achieved your ATAR.

Important note
Screen printouts of Centrelink or Department of Veterans’ Affairs payment details are not accepted unless stamped by the issuing office.

Attach your supporting documents to the application form for individual adjustments.

You can access this form via the Documents page of your undergraduate application. The page appears at the end of your application and becomes available after you submit.

You cannot use a CRN from a parent or guardian’s card. The concession card must be issued in your own name to enter your CRN in your application.

If your parent or guardian holds a concession card, you can submit a copy of their card along with an application form.

See ‘What supporting documents are accepted?’ above for more details.

Means-tested income support payments are Centrelink or other Commonwealth payments that are subject to an income and assets test (for example, Youth Allowance).

Family Tax Benefit (FTB) Part A or B is not considered a means-tested income support payment for this purpose.

If you receive FTB Part A or B and hold a Health Care or Pensioner Concession Card, you may still be eligible to apply for individual adjustments. See ‘What supporting documents are accepted?’.

Means-tested income support payments can be in your own name or in the name of your parent/legal guardian. See ‘What information will I need to supply with my application?’.

Means-tested payments from the Department of Veterans’ Affairs are also accepted.
 

SATAC will only use your Centrelink or Department of Veterans’ Affairs information (including your Customer Reference Number) to assess your eligibility for individual adjustments. We will not access, use, modify, disclose, or retain this information for any other purpose.

SATAC will request your data from Centrelink only if you give consent in your undergraduate application.

If you do not provide consent, you will need to submit an application form along with supporting documentation to demonstrate your eligibility.

You can find your CRN on letters sent to you by Centrelink. It is located either:

• At the top left-hand side of the page next to the word “Reference”
• On concession cards next to “CRN”

Your CRN consists of nine numbers followed by a letter, for example: 222 555 999H

Do not assume that your CRN is the same as the number you use to log in to Centrelink online services.

If you do not have any recent letters from Centrelink, you will need to contact Services Australia to obtain your CRN.

No. To be eligible for individual adjustments, you must have received the income support payment or held the concession card during your Year 12 studies.

Generally, this means you must have been receiving the payment or holding the card before the end of November in the year you completed Year 12.

No. To be eligible for individual adjustments, your parent or guardian must have held a concession card or received a means-tested income support payment during your Year 12 studies.

Generally, this means they must have been receiving the payment or holding the card before the end of November in the year you completed Year 12.

No. The School Card Scheme is run by the Department for Education and provides financial assistance for educational expenses for students at South Australian schools.

If you have applied for the School Card and are eligible, you will have received a confirmation letter from the Department for Education. You must submit a copy of this letter with your individual adjustments application form.

No. You do not need to apply for individual adjustments if your school qualifies.

When you claim your Year 12 studies and enter your SACE/NTCET student number in your mySATAC application, any applicable adjustments will automatically be applied to your undergraduate application (provided you have permitted the sharing of this information with third-party institutions in your Students Online account).

If you are a student at an interstate school, contact SATAC for advice.

You apply at the same time you complete your SATAC undergraduate application.

If supporting documents are required, submit them as soon as possible after submitting your application.

If your question isn’t answered here, contact SATAC for advice.